Overview:

 Zozinette does not sell products on a trial basis. Customers are strongly advised to check the suitability and specification of products before placing orders.

 

Defective Items:

We strive to send the best of the best, but every once in a while a defective item can slip through the cracks. We stand behind our products 100% and we want our customers to be satisfied. Please send us an email at info@zozinette.co.za  with a detailed picture and description of the defect. Once we reply to your email, acknowledging the defect, we will collect the item from you. 

Refund Policy:

Once your order has been placed, all sales are final. We do not offer returns, exchanges, or refunds. 

Need help?

Contact us at info@zozinette.co.za for questions related to refunds and returns.